Join Our Team!

We're looking for a full time call taker and administrative assistant to work in our office Monday-Friday with the flexibility of call taking some evenings and weekends.

Job Duties:

  • Provide friendly and professional customer service by answering incoming calls and emails

  • Schedule customers and technicians

  • Communicate with technicians

  • Answer incoming calls from customers related to service, billing, and other departments

  • Manage customer concerns and work to resolve them efficiently and effectively

  • Enter accounts payable

  • Other assigned duties as directed by management

Education and Experience:
  • High school diploma or equivalent

  • Customer service experience

  • Experience with QuickBooks

  • Familiarity with Apple Products (iPhone and Mac)

  • Knowledge of concepts, practices, and procedures related to Plumbing & HVAC an asset

Key Competencies:

  • Honesty & integrity

  • Excellent verbal and written communication

  • Excellent customer service skills

  • Ability communicate empathy

  • Critical thinking and problem solving

  • Detail oriented

  • Adept learner

  • Able to multitask

  • Team player

Please e-mail your resume to info@servicefirsttradeworks.com.

No phone calls please :)

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Monthly Payments Available! 

SNAP is the fast, flexible, easy way to pay for your heating, cooling, and indoor quality needs without having to wait.  It's the consumer-friendly financial program endorsed by your local dealer.  Simply click the apply now button and complete our secure credit application. With SNAP, credit decisions take just minutes! 

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© 2017 by Service First Tradeworks Ltd.

info@servicefirsttradeworks.com   |  1611 2 Ave. NE Salmon Arm, BC V1E 1P1

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