TESTIMONIALS

Here's more of what people are saying!

Alison

Salmon Arm

​"Prompt, professional and knowledgable."

Lila

Salmon Arm

"You were prompt to return my call when no one else I had contacted would. The guys were very helpful explaining what needed to be done and answered all my questions! A great experience, thank you!"

Brian & Sandra

Salmon Arm

"I haven't any recommendations for improvement. We have experienced 100% total satisfaction.... for years. We have grown to appreciate the efficient, courteous and professional service... Congratulations on your outstanding service record with our family."

John & Norma

Chase

"Very helpful & informative, left us (my wife & me) feeling completely satisfied & safe regarding the work carried out & will always call on your company for any worries or problems that may occur in the future."

Bethan

Salmon Arm

"I was very impressed with your prompt service. Can't imagine how you can improve.  The technicians - they were friendly and nice, very informative and very respectful of my house."

Trevor & Gillian

Blind Bay

"Have always had good service from you folks!  Job well done."

Jim & Georgina

Salmon Arm

"I'm not sure there is a best part. I'm equally impressed in all areas of your service."

Kelvin & Margo

Blind Bay

"I really enjoyed sharing my vision for my new bathroom and he was knowledgable and listened to my ideas, as well as gave his feedback and knowledge to make our renovation go smoothly. They were very professional and kept the project on schedule and on budget."

Prestige Harbourfront Resort

Salmon Arm

"Friendly, helpful staff."

Fran

Salmon Arm

"Friendly prompt service and explained what needed to be done and why - great service!"

Karen & Corey

Salmon Arm

"Always answer the phone. Always show up when you say you will and do what is expected. Sad to say that not everyone does."

Lucy

Salmon Arm

"I didn't need 2 trips. I explained what I wanted done and all supplies were brought out with the service men.  Able to get my credit card statement through the internet immediately. I will gladly advertise for you."

Glen & Karen

Wild Rose Bay

"We have always been happy... They have always been honest and helpful since we started speaking with them many years ago for our recreational property.  Nice to not have anything to worry about when we open and close for the year!"

Brian & Bozenka

Salmon Arm

"Can't do better than they did! Keep up the good work."

Jim & Juanita

Salmon Arm

"We were just so happy that you could fix our problem in such a quick and timely matter."

Stephen & Andrea

Salmon Arm

"I always feel like we are listened to, and that we are dealt with in an honest manner.  Excellent customer service! I feel like you go above and beyond our expectations. Thank you."

Inga

Salmon Arm

"...Friendly and helpful is key for me. Can ask something and it will be explained nicely."

Five Corners Pentecostal Church

Salmon Arm

"Fabulous customer service and pricing, who could ask for better?"

John

Salmon Arm

"Always satisfied.  Promptness."

Zelda

Salmon Arm

"...completely satisfied!  Work completed and explained expediently."

Leah

Salmon Arm

"Overall my experience was great. Your were the only ones that would come the next day.  Very professional, very friendly and great at explaining everything he was doing."

Eugene

Salmon Arm

"Personal (service) positive attitude of serviceman."

Bill

Salmon Arm

"Nothing at all able to be improved upon.  Dave was very pleasant and even heard a minor toilet tank leak which he also quickly adjusted and didn't charge for."

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Jay

Sorrento

"100% happy - no need for improvement.  Prompt, clear explanation of your rate.  Clear explanation of the problem and required fix.  Worksite was left tidy.  Billing was done by credit card in my kitchen and a bill was provided at the time."

Hanna & Hanna Orchard Farm Market

Salmon Arm

"Went above and beyond." 

Wendy

Enderby

"My opinion is that your level of service is top notch! I am so pleased with your company. Dave is courteous, friendly, polite, helpful, knowledgeable and prompt. I think that Carene is lovely, warm and friendly on the phone and quick to be of service! Thank you so much!!  You have already impressed me in all areas!"

B/A Petroleum Services

Salmon Arm

"You have always responded promptly to our service calls and your technicians diagnosed and completed repair 100%. We appreciate your prompt service, friendly staff and work completed 100% with no call backs."

Rockwood North Investment Corp.

Salmon Arm

"Very prompt, courteous service. There when we needed them. Even over the holidays."

Jeff

Wild Rose Bay

"Quick response on a weekend."

Tim

Tappen

"Prompt. Courteous. Fair priced and concerned about the customer's satisfaction. Will definitely call again if needed."

Randy & Shari

Salmon Arm

"I can't think of a way to improve the service. I can always rely on them to provide an honest assessment of the situation, with clear options to resolve the situation. I appreciate the honesty, including telling me when it would not be worth my while (i.e. may be better to get an appliance guy in a certain situation). The only issue I have is cost, but you get what you pay for, I guess! :-)  I can rest assured that they will diagnose the situation, let me know about what needs to be done before hand, and make sure it is done right. I also really appreciate Carene being available when I happen to be thinking about making an appointment. Almost like she is waiting for me to call or something. :-) Even in the evening or on the weekend. This is appreciated."

Brent

Blind Bay

"I think your service speaks for itself.  Had what was needed in the truck."

Don & Dianne

Salmon Arm

"Fixed the problem in a timely manner."

ReMax Commercial Solutions

Salmon Arm

"Fast, efficient, knowledgeable, and most importantly utterly dependable."

Shelley

Salmon Arm

"Everyone was overall courteous and a pleasure to deal with.  I sent them a list of things that may need to be done and they walked away doing less on the list because they proved that work wasn't necessary; they didn't try to do more than what was needed. That alone shows their honesty and I will trust them to come in and do more work in the future. I don't even know how their cost compares to others, but my experience was so good it doesn't even matter!!"

Darcy & Trina

Salmon Arm

"We had to have our water heater replaced on a weekend but the technician had it done quickly. We were impressed he had a water heater in his truck!"

Village Ranch

Tappen

"Being able to come as soon as possible, because usually it is an emergency so knowing that one of the team members will be there as soon as they can get there means a lot!!"

Pam

Sorrento

"Professional but friendly"

Terry Lynn

Salmon Arm

"Very courteous on the phone and via the chat function."

Don & Gayle

Blind Bay

"As pensioners we appreciated that he would give us an honest answer regarding our furnace. Usually servicemen tell us immediately that it has to be replaced. He told us what was wrong with it and how to repair it. He also discussed our 20 year old hot water tank with us and advised us to replace it before we had to deal with an insurance claim for water damage. He also discussed the pros and cons between a gas water heater and an electric heater. I have recommended him to my hairdresser who was in a quandary as to what to do with her heating in her salon area. He is knowledgeable and gives sound advice."

Uwe

Salmon Arm

"I was happy with the service that you offered.  Even small details regarding the work to be done were explained."

Lynn

Salmon Arm

"...your service is exceptional, and you are very prompt... no waiting and always here when you say you will be, if you are going to be a bit late you let me know.  Also, the girl on the telephone is a joy to talk to."

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© 2017 by Service First Tradeworks Ltd.

info@servicefirsttradeworks.com   |  1611 2 Ave. NE Salmon Arm, BC V1E 1P1

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