CAREERS

Put your passion to work.  Join the team.  We're hiring!

 

Bookkeeper/Call Taker

We're looking for a full time bookkeeper/call taker to work in our Salmon Arm office Monday-Friday with the flexibility of call taking on call.  

Job Duties:

  • Provide friendly and professional customer service by answering incoming calls and emails

  • Schedule customers and technicians

  • Communicate with technicians 

  • Answer incoming calls from customers related to service, billing, and other departments

  • Manage customer concerns and work to resolve them efficiently and effectively

  • Post journal entires

  • Maintain general ledges and financial statements

  • Keep financial records and establish, maintain and balance various accounts

  • Make accounts receivable calls and take payment when necessary

  • Enter accounts payable

  • Calculate and prepare cheques for payroll

  • Prepare statistical, financial and accounting reports

  • Other assigned duties as directed by management

Education and Experience:

  • High school diploma or equivalent

  • 2-5 year experience in bookkeeping and customer service

  • Experience with QuickBooks

  • Intermediate knowledge of concepts, practices, and procedures related to Plumbing & HVAC an asset

Key Competencies:

  • Honesty & integrity

  • Excellent oral and written communication

  • Excellent customer service skills

  • Ability communicate empathy

  • Critical thinking and problem solving

  • Detail oriented

  • Adept learner

  • Able to multitask

  • Basic knowledge of Microsoft Office applications (Outlook, Excel and Word)

  • Team player

Journeyman HVAC Technician

  • Knowledge of furnaces, AC, heat pumps, & sheet metal fabrication

  • Refrigeration handling certificate

  • Strong trouble shooting & diagnostic skills

  • Valid driver’s license & clean driving record

  • Strong customer service skills

  • Technologically savvy

  • Experience with Trane equipment as asset

  • Plumbing experience an asset

  • Team player looking to grow with our company

Journeyman Service Plumbing Technician/Gas Fitter

  • Red Seal plumbing certificate
  • Gas ticket
  • Strong trouble shooting & diagnostic skills
  • Valid driver's license & clean driving record
  • Strong customer service skills
  • Technologically savvy
  • Experience in service work an asset
  • HVAC experience an asset
  • Team player looking to grow with our company

Monthly Payments Available! 

SNAP is the fast, flexible, easy way to pay for your heating, cooling, and indoor quality needs without having to wait.  It's the consumer-friendly financial program endorsed by your local dealer.  Simply click the apply now button and complete our secure credit application. With SNAP, credit decisions take just minutes! 

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© 2017 by Service First Tradeworks Ltd.

info@servicefirsttradeworks.com   |  1611 2 Ave. NE Salmon Arm, BC V1E 1P1

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